ICE36 Casino Cookie Policy

At ICE36 Online Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, what choices you have regarding their use, and how you can manage your preferences. By continuing to use our platform at ice36.co.uk, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully alongside our Privacy Policy, which provides further detail on how we handle your personal data.

What Are Cookies?

Cookies are small text files that are placed on your device — your computer, tablet, or smartphone — when you visit a website. Our ICE36 Online Casino platform uses cookies to help us recognise your device, remember your preferences, and deliver a smoother, more personalised experience every time you visit. Cookies cannot be used to run programmes or deliver viruses to your device, and they do not store your payment card details or passwords.

In addition to traditional cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Why We Use Cookies

We use cookies across the ICE36 Online Casino platform for several important purposes. Without certain essential cookies, our website simply would not function properly. Other cookies help us understand how you interact with our site, so we can continue to improve our services, personalise your experience, and deliver relevant content and promotions. Specifically, we use cookies to:

• Keep you securely logged in during your session after using the ICE36 login page
• Remember your language, currency, and display preferences
• Detect and prevent fraudulent activity and ensure platform security
• Analyse how players navigate our site so we can improve its performance
• Deliver targeted promotions, such as the ICE36 bonus code and free spins offers
• Enable the correct operation of our ICE36 app and mobile browser experience
• Support our responsible gambling tools and player protection systems
• Measure the effectiveness of our marketing campaigns

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to operate and cannot be switched off. They are usually set in response to actions you take, such as logging into your account, filling in forms, or adjusting privacy settings. Without these cookies, services such as secure account access, cashier functionality, and responsible gambling features would not work. We do not require your consent to use strictly necessary cookies, as they are fundamental to delivering the services you request from us.

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our website. This includes data on which pages are visited most frequently, how long sessions last, and whether error messages are received. Our ICE36Online Casino analytics tools process this information in aggregate form, meaning it does not directly identify individual users. This data helps us optimise the performance of ice36.co.uk and improve your overall experience.

Functional Cookies

Functional cookies allow our website to remember choices you have made — such as your preferred game category or display settings — and provide enhanced, more personalised features. At ICE36 Online Casino, we use these cookies to retain your preferences between sessions, so you do not need to reconfigure your settings each time you log in. These cookies may be set by us or by third-party providers whose services appear on our pages.

Targeting and Advertising Cookies

We may use targeting cookies to deliver promotional content that is relevant to your interests. These cookies record your visit to our site, the pages you browse, and the links you follow. We may share this information with trusted third-party partners to enable us to show you relevant advertisements about our services — including information about the ICE36 bonus, free spins promotions, and the ICE36 promo code — on other websites. Our advertising partners may also use this information to measure the effectiveness of our campaigns.

Third-Party Cookies

Some cookies on our platform are placed by third-party services that appear on our pages. Our ICE36Online Casino site integrates with game providers such as Playtech and Evolution, as well as payment processors including PayPal, Trustly, and Visa. These third parties may set their own cookies when you interact with their services. We do not control these third-party cookies, and we recommend you review the relevant third-party privacy and cookie policies for further information.

How Long Do Cookies Last?

Cookies are classified by their duration as either session cookies or persistent cookies. Session cookies are temporary — they exist only while your browser is open and are deleted automatically when you close it. These are used, for example, to maintain your secure session while you are logged in to ice36.co.uk. Persistent cookies remain on your device after your browser is closed and are used to remember your preferences and recognise you when you return to our site. At ICE36 Online Casino, the lifespan of each persistent cookie varies depending on its purpose, typically ranging from 30 days to 24 months.

Managing Your Cookie Preferences

We respect your right to control which non-essential cookies are placed on your device. When you first visit our website, we present a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update your choices at any time by accessing the cookie settings tool available in the footer of our site.

In addition to our on-site controls, most web browsers allow you to manage cookies directly through browser settings. You can typically configure your browser to:

• Block all cookies or only third-party cookies
• Delete existing cookies stored on your device
• Alert you each time a new cookie is set
• Browse in private or incognito mode to limit cookie storage

Please be aware that disabling certain cookies may affect the functionality of our platform. For example, blocking essential cookies may prevent you from accessing your ICE36 login, using our cashier, or benefiting from responsible gambling features. We therefore recommend allowing strictly necessary cookies at a minimum.

Cookies and Responsible Gambling

Our ICE36 Online Casino responsible gambling systems rely in part on cookie and session data. We use this information to support player protection tools such as deposit limits, session time reminders, and self-exclusion mechanisms. Our platform is operated by Skill on Net Ltd, licensed by the Gambling Commission of Great Britain under account number 39326, and we are required to maintain certain technical measures — including session tracking — to fulfil our regulatory obligations. Disabling cookies related to these functions may impair our ability to protect you in accordance with UK gambling regulations.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, our business practices, or applicable legal requirements. When we make significant changes, we will notify you through a prominent notice on our website or, where appropriate, by email to the address registered on your account. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of ice36.co.uk following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Cookie Policy or about how we handle your data more broadly, please do not hesitate to get in touch with our support team. You can reach us via live chat, which is available from 06:00 to 00:00 GMT, or by emailing us at support@ice36.com. Our ICE36 Online Casino team is here to help and will respond to your enquiry as promptly as possible. ICE36 Online Casino is operated by Skill on Net Ltd, registered in Malta under Reg. No. C50024, Level 5, Quantum House, 75 Abate Rigord Street, Ta'Xbiex 1120.